Barnardos Buddies FAQs


What is a Barnardos child? 

As a Barnardos Buddy you will follow the progress of a real child or young person who represents thousands of others receiving support from Barnardos programs. You will hear about the real events in their life and the real issues they face. You’ll receive updates from their Barnardos caseworker, showing you how your generosity is transforming their life.


How do I become a Barnardos Buddy?

You can sign up here or call our dedicated Donor Care Team on 1800 061 000.


What will I receive as a Barnardos Buddy? 

Once you sign up, keep an eye on the post as you will receive a welcome pack with information about your Barnardos child and something special they have made for you. (To protect the privacy of each child we can't share real names or real photos.) We’ll then send you regular feedback from your child and their caseworker, so you can follow their journey and see how you are positively impacting their young life. 


How much does it cost to become a Barnardos Buddy? 

As a Barnardos Buddy you control how much you choose to donate each month. We find most of our Buddies donate between $30 - $50 per month, however the minimum requirement is $15 per month.


What if I cannot afford that monthly? 

We acknowledge everyone’s circumstances are unique which is why we allow you to choose how much you donate each month (min $15). This means at any point in time you can phone our friendly Donor Care Team on 1800 061 000 to reduce your monthly gift or even put your monthly gift on hold. If you are unable to continue donating monthly you can make a one-off single gift here. You will still be helping Australian children in need of protection and receive updates from our programs and how your gifts are changing young lives.


What are the payment options? 

Your monthly contributions can be deducted from either your nominated credit card or bank account via direct debit. Gifts will be deducted on the third Wednesday of each month.


Can I choose my Barnardos child? 

You can choose if you would like to follow the journey of a boy or a girl when you sign up. You will then be paired with one of a small number of children in our care who have stepped forward to share their story with you. The children Barnardos work with all need our protection to deal with the challenges they are facing in their lives which is why we don’t use real photos or names.


How long does my support as a Barnardos Buddy last? 

Children and young people turn to Barnardos in times of desperate need and we never give up on them. We ask you to stick with your Barnardos child as they transform their life. This could take time and we hope your commitment will last as long as possible.


Do my gifts go directly to my Barnardos child? 

You will receive updates about one real child who is receiving help from Barnardos, however your gifts will support all the vulnerable children in our programs, so no one child is singled out for special treatment. While you will hear directly from your Barnardos child, your child represents thousands of other children in our programs. Your monthly donations will be directed to where the greatest need is for the children in our care, allowing your gift to have the greatest impact.


What happens if my Barnardos child leaves the program? 

There is a chance that your child could leave the program. For example, they may be adopted, move home or their situation may change for a number of reasons. If this happens, we will let you know and introduce you to a new child who wants to share their story with you. 


What happens if I cannot continue as a Barnardos Buddy? 

If your circumstances change and you are no longer in a position to help, please call our Donor Care Team on 1800 061 000, as there are other ways you can help that don't require the same level of commitment.


Can I write to my Barnardos child? 

Yes, Barnardos will provide you with an opportunity to write to your Barnardos child. We also encourage you to send letters throughout the year. These children have stepped forward to be part of this program and to help other children like them. Knowing that someone they have never met cares enough to invest in their future gives these children hope. All correspondence is exchanged through Barnardos Australia to maintain privacy and confidentiality.


Can I visit my Barnardos child? 

No, to protect the privacy of the children in our programs you will not be able to visit your Barnardos child.


I have a question that has not been covered here, how can I get in touch? 

We're always happy to hear from you, so please feel free to call our Donor Care Team on 1800 061 000 or email supporter@barnardos.org.au


Become a Barnardos Buddy




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