Need support? Don’t know where to go?

Are you a parent or carer with a child under 18 years or young person needing support?

Give us a call to have a chat, we can provide support to you and your family linking you with services within your local area.

You can speak to us by telephone or you can visit our offices, and we can meet with you in your home or somewhere convenient for you.

We link young people, children and families to culturally sensitive services wherever possible. We provide free interpreters.

We can link you with services to help with:

  • Domestic violence
  • Migrant and Settlement
  • Financial assistance
  • Counselling and mediation
  • Child and Parenting programs
  • Youth support
  • Housing and accommodation
  • Mental health support and any other services you may need.

Contact Us:

Illawarra Family Referral Service:
Located at: Barnardos South Coast Children’s Family Centre, 1/15 Moss St, Nowra 2541
Phone: 1800 663 863 (8am - 6pm) for referrals
Email: familyreferral@barnardos.org.au
Office phone: 02 42758575
Fax: 02 4275 8565
Postal address: PO Box 76, Warrawong NSW 2502
Servicing Wollongong, Shellharbour & Kiama Local Government Areas

Located at:  7/85 Worrigee St, Nowra NSW 2541
Phone: 1800 663 863 (8am- 6pm) for referrals
Email: familyreferral@barnardos.org.au
Office phone: 02 4423 6304
Fax: 02 4422 6770
Servicing Shoalhaven Local Government Area

Located at: 24 Bendooley St, Bowral NSW 2576
Phone: 1800 663 863 (8am- 6pm) for referrals
Email: familyreferral@barnardos.org.au
Office phone: 02 4861 7500
Fax: 02 4861 7500
Servicing Wingecarribee Local Government Area


The South Eastern & Northern Sydney Family Referral Service:
The South Eastern Sydney office - Barnardos Australia
Located at:The Corner of Glebe Point Rd & Broadway Rd, Glebe 2037
Hours: 9am to 5pm Monday to Friday (excluding Public Holidays)
Phone: 1800 066 757 (8am to 6pm Monday to Friday – excluding Public Holidays)
Fax: (02) 9660 2760
Postal address: PO Box 366, Broadway NSW 2007
Email: sensfamilyreferral@barnardos.org.au
The South Eastern & Northern Sydney Family Referral Service offers assistance with referrals throughout the South Eastern Sydney 16 Local Government Areas (LGA’S) (Ashfield, Botany Bay, Burwood, Canada Bay, Canterbury, Hurstville, Kogarah, Leichhardt, Marrickville, Randwick, Rockdale, Strathfield, Sutherland Shire, Sydney, Waverley & Woollahra

The Northern Sydney office - Catholic Care Diocese of Broken Bay:
Located at: 40 Merrenburn Ave, Naremburn NSW 2065
Hours: 9am to 5pm Monday to Friday (excluding Public Holidays)
Phone: 1800 066 757 (8am to 6pm Monday to Friday – excluding Public Holidays)
Fax: (02)94384700
Postal address: 40 Merrenburn Ave, Naremburn NSW 2065
Email: sensfamilyreferral@barnardos.org.au
Northern Sydney 11 LGA’s (Hornsby, Hunters Hill, Kuring-gai, Lane Cove, Manly, Mosman, North Sydney, Pittwater, Ryde, Warringah & Willoughby).

Download our resources to find out how we can assist you:

Arabic

Bengali

Chinese

English

Korean

Vietnamese

If you are searching for Family Referral Services in other NSW regions, please click here.

Family Referral Services are a Keep Them Safe initiative fund by the NSW Government to improve the safety and wellbeing of children and families in NSW.